- Deliver an outstanding customer experience while actively driving individual and store sales of the TASCHEN publishing program through excellent product knowledge and customer engagement.
- Proactively approach customers, identify their interests and purchasing potential, and convert store visits into sales.
- Build and maintain strong relationships with local and international clients, collectors, design professionals, and book enthusiasts.
- Develop and maintain a network of high-potential and VIP clients and ensure structured follow-up after store visits and purchases.
- Present and promote TASCHEN publications across art, photography, architecture, design, fashion, travel, and pop culture.
- Identify opportunities to increase average transaction value and develop additional sales through curated product recommendations.
- Support store operations including stock management, merchandising, replenishment, receiving deliveries, and maintaining high visual standards.
- Support customer orders, special requests, database and CRM maintenance, client follow-up, and administrative tasks.
- Support the development of B2B and corporate sales opportunities, including special projects, gifting, hospitality, architecture and design clients.
- Actively support and participate in events, book signings, product launches, private client appointments, and other brand initiatives.
Sales Associate (m/f/d) Store Milan
Store Milan
Part-time
Temporary
Your tasks
Part-time | 24 hours per week (3 days per week) | Fixed-term contract (12 months)
Your profile
- Proven sales experience is essential, ideally gained in art galleries, luxury retail, fashion, editorial, publishing, bookshops, cultural institutions, or other premium customer-facing environments.
- Passionate about art, photography, architecture, design, fashion, culture, and publishing.
- Strong commercial mindset with a demonstrated ability to achieve sales targets and convert customer interactions into sales.
- Customer-oriented but highly proactive and sales-driven: comfortable approaching (international) clients, initiating conversations, making recommendations, and closing sales.
- Interest or existing network in Milan's creative, design, architecture, fashion, art, or luxury environment is a strong plus.
- Proactive, organized, and able to work independently and as part of a team.
- Strong attention to detail and willingness to actively support all aspects of store operations.
- Good knowledge of Microsoft Office applications.
- Fluent Italian and English are mandatory any additional languages such as Russian, Spanish, French, German, are a plus.
We offer
- A dynamic role within one of the world’s leading art and publishing brands.
- An inspiring international working environment in Milan.
- Opportunities for professional and personal development.
- A collaborative team culture and an attractive bonus scheme linked to sales performance.
About us
TASCHEN is the world’s leading art-book publisher, headquartered in Cologne with teams in Berlin, Brussels, Hong Kong, London, Los Angeles, Madrid, Miami, Milan, New York, Paris and Tokyo. For more than 40 years, we have been on a mission to publish innovative illustrated books on art, architecture, design, fashion, film, lifestyle, travel, photography and pop culture and to bring them to the world.
We’re looking for bright, driven, and inspiring individuals to join our international team. At TASCHEN we foster an inclusive culture where diversity and the human factor truly matter. Regardless of origin, belief, or cultural background, every perspective is valued, independent thinking is encouraged, and we inspire one another to grow every day.
We’re looking for bright, driven, and inspiring individuals to join our international team. At TASCHEN we foster an inclusive culture where diversity and the human factor truly matter. Regardless of origin, belief, or cultural background, every perspective is valued, independent thinking is encouraged, and we inspire one another to grow every day.