Senior Sales and Client Advisor

As the face of our TASCHEN Store in Beverly Hills, you will play a central role in driving the commercial success of this store. This is a highly client-facing, sales-driven position for an exceptional individual who combines a passion for art, design and luxury with a natural talent for selling and building lasting relationships.

You will be responsible for delivering an outstanding client experience from the moment a customer enters the store, actively developing sales opportunities and turning visitors into loyal TASCHEN clients and collectors. You will represent the TASCHEN brand to an international clientele of collectors, art professionals, interior designers, architects, stylists, tastemakers and high-net-worth individuals.

We are looking for a confident and ambitious sales professional who thrives in a premium environment, understands the expectations of luxury clientele and is motivated by achieving — and exceeding — sales targets.

Key Responsibilities

• Drive sales and exceed commercial targets, proactively identifying opportunities and converting client interest into sales across our Collector’s Editions, books, publications and curated program.
• Deliver a world-class customer experience, creating memorable, personalized interactions that surprise and delight clients and reflect the exceptional standards of TASCHEN.
• Proactively engage every visitor, understand their interests and needs, and recommend products with compelling product knowledge and storytelling.
• Build and develop a strong personal client book, cultivating long-term relationships with collectors, interior designers, art advisors, architects, stylists, cultural figures and existing XXX clients.
• Actively prospect for new clients and develop opportunities beyond the store through clienteling, outreach, appointments, follow-ups and networking.
• Develop relationships with high-net-worth and international clients, anticipating their needs and creating personalized purchasing experiences.
• Maximize every sales opportunity, including cross-selling, upselling, special editions, limited releases and relevant products across the TASCHEN program.
• Maintain exceptional follow-up with clients, ensuring enquiries are converted into sales and relationships continue beyond the initial store visit.
• Host and support private client appointments, product launches, events and exclusive activations, using these opportunities to deepen relationships and generate revenue.
• Become an expert ambassador for TASCHEN, with an in-depth understanding of our artists, photographers, designers, publications, Collector’s Editions and wider cultural program.
• Take full ownership of the Beverly Hills presentation space, ensuring the store is consistently impeccable, inviting and commercially effective.
• Maintain the highest standards of visual merchandising, presentation, stock availability, and product knowledge.
• Monitor inventory, identify fast-moving products and sales opportunities, coordinate replenishment, and ensure products are always available to meet client demand.
• Maintain accurate records of client interactions and opportunities, using CRM and clienteling tools to support a structured and proactive approach to sales.

• A proven sales professional with a strong track record of achieving and exceeding targets, ideally within art, design, publishing, fashion, or another premium client environment.
• Naturally confident, persuasive, and commercially minded, with a genuine passion for selling and winning clients.
• Exceptional interpersonal and communication skills, with the ability to engage equally well with first-time visitors and highly sophisticated international collectors.
• A natural relationship builder who enjoys developing a personal network and turning one-time customers into long-term clients and advocates for the brand.
• Experienced in working with discerning, high-net-worth and international clientele, with a sophisticated understanding of luxury service and client expectations.
• Passionate about art, photography, architecture, design, fashion, culture and luxury publishing, with the curiosity and confidence to translate that passion into compelling sales conversations.
• Highly proactive and entrepreneurial, with a hunter mentality and the drive to identify opportunities rather than wait for them to arrive.
• Results-oriented and motivated by targets, with a strong sense of personal accountability for sales performance.
• A natural storyteller who can communicate the value, rarity and cultural significance of TASCHEN products in an engaging and persuasive way.
• Impeccably presented, polished and detail-oriented, with a strong understanding of luxury standards and Beverly Hills clientele.
• Energetic, warm and personable, with a genuine desire to wow every customer and create an experience they will remember.
• Self-motivated and comfortable working independently, while collaborating effectively with the wider TASCHEN team.
• Previous experience in luxury retail, galleries, auction houses, publishing, art, fashion, hospitality or premium customer service is highly desirable.
  
  

What Success Looks Like

Success in this role means selling, building relationships, and creating exceptional experiences.

You will be measured not only by your ability to achieve sales targets, but by your ability to grow the TASCHEN client base, develop meaningful collector relationships, generate repeat business, and make the Beverly Hills store a destination for the TASCHEN community.

The ideal candidate is someone who sees every visitor as a potential client, every conversation as an opportunity and every sale as the beginning of a longer-term relationship.