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Retail Operations Coordinator Madrid

Lavoro a tempo indeterminato, Full-time · Store Madrid
Your tasks

  • Actively support the Store Management and serve as its direct representative during absences

  • Share responsibility for staff scheduling, organization and supervision of store operations, as well as the preparation of statistics, reports, and performance analyses

  • Engage in active sales of TASCHEN’s full program, including Collector’s Editions and Art Editions

  • Create a positive and inspiring shopping experience through service-oriented customer engagement

  • Build, maintain, and expand the client base, including proactive client acquisition

  • Support the leadership, motivation, and development of the store team

  • Organize and coordinate book signings, author talks, and special events

  • Oversee product supply and stock levels, including placing orders, monthly stocktakes, and the annual inventory

  • Ensure the store always maintains an immaculate and visually appealing appearance

Your profile

  • Proven experience in a similar position, ideally in premium retail and preferably within the art or gallery environment

  • Entrepreneurial mindset, results-oriented working style, and strong sense of responsibility

  • Independent, structured, and well-organized approach with excellent coordination skills

  • Excellent command of both Spanish and English, spoken and written

  • Strong communication skills and a confident, positive demeanor

  • High level of social competence, customer sensitivity, and passion for excellent service

  • Professional, polished, and friendly appearance

  • Flexibility, reliability, and a strong team spirit

  • Genuine enthusiasm and affinity for TASCHEN’s publishing program and themes

  • Ideally, well-connected within Madrid’s art and cultural scene

  • Confident use of MS Office

We offer

  • The opportunity to work with an exciting international product portfolio and diverse clientele

  • A dynamic, international work environment with room for personal and professional growth

  • A motivated, supportive team across cultures, generations, and departments

  • An attractive bonus system directly linked to your sales performance

Candidati per questa posizione
About us
We are looking for bright, driven and inspiring individuals to join our international team.

TASCHEN is the world’s leading art-book publisher, headquartered in Cologne with teams in Berlin, Brussels, Hong Kong, London, Los Angeles, Madrid, Miami, Milan, New York, Paris and Tokyo. For more than 40 years, we have been on a mission to publish innovative illustrated books on art, architecture, design, fashion, film, lifestyle, travel, photography and pop culture and to bring them to the world. We aspire to be inclusive, independent, inspirational.

Candidati per questa posizione
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