Our In-House Sales Representative plays a vital role in managing in-house accounts, finding new business, supporting TASCHEN America Directors, and ensuring efficient execution of sales processes. This individual acts as a bridge between the sales team, customers, and other internal departments, focusing on in-house sales as well as administrative and operational support while enhancing customer satisfaction. The tasks include but are not limited to the below:

• Managing and growing existing in-house account base, with opportunity to travel locally for sales visits as approved by Sales Director 
• Researching and creating outreach templates for new business in various categories (specialty, gift, book trade, museums, etc), creating and tracking pipeline of prospects 
• Providing support for Sales Director and Executive Director including but not limited to the below; 
  • Maintaining and regularly updating sales materials including stock lists, order forms, Edelweiss, and catalog PDFs / Dropbox links   
  • Liaising and providing customer service support to external rep groups
  • Keeping TASCHEN branded showrooms updated with new samples, editing regularly to ensure key in-stock titles are being shown 
  • Assisting in preparing for bi-annual sales conferences and roundtable discussions by researching comparable titles, organizing sales materials, and other responsibilities as coordinated with Sales Director 
  • Compiling monthly trade newsletters for all clients 
  • Managing and tracking prospective customers and assisting with new client onboarding to ensure maximum retention 
  • Assisting with seasonal gift market follow-ups to ensure all orders are being processed and new clients have been onboarded successfully